ROSE CITY CHRYSLER DODGE JEEP LIMITED — Car Dealer in Welland

Reviews of ROSE CITY CHRYSLER DODGE JEEP LIMITED

• Jake

  Added 2016.08.29

  Will NEVER return to Rose City - ridiculous up selling of unnecessary, expensive services that probably catch a lot of people unaware. Had Rose City do an oil change for me, and they recommended a number of unnecessary services but made it sound like it was a recommended service interval based on the mileage of my vehicle; checked the owner's manual later and they're not even listed as necessary. Also added several fees onto my bill of stuff that they made sound like they were just going to "throw in" to the service, never once telling me they were actually going to cost X amount, etc. Very dishonest and misleading. If an otherwise unsuspecting customer would have said 'yes' to everything the service advisors were saying are necessary it would have cost over $1,000 - for an oil change and a bunch of unnecessary services! Go get second opinions, and steer clear.
• Patrick

  Added 2016.04.30

  My family, both immediate & extended, plus several friends I supplied recommendations, have been doing business with Rose City Chrysler since early 2010. In that time period, the above group has purchased 9 new vehicles and 1 used car.
• Thomas

  Added 2016.04.09

  No apologies given when concerns and frustrations brought up.
• Xavier

  Added 2015.09.01

  Poor service.
• Chase

  Added 2015.08.13

  I can attest that this sum will continue to grow, reasons being multiple. In past, no Vehicle Sales/Service Dealership captured my continued and singular attention.
• Cameron

  Added 2015.07.29

  Rose City Chrysler managed to supply not only the best prices I could find on comparable products, but also Service, Parts & Financing of equal calibre.
• Noah

  Added 2015.01.29

  I have found occasion while attempting to complete a repair at another dealership local to my retirement home where service/repair was not to my satisfaction. One telephone call to Rose City, and issues were solved, with pleasure for all concerned.
• Luis

  Added 2014.11.23

  Service department is out of this world. Advisors go out of their way to help you at every need. Always busy which is a good sign. Keep up the good work Chris Turko and Chris Ross!!
• Christopher

  Added 2014.10.06

  Spent an entire day waiting for an oil change, extra work performed without any contact, lack of communication between staff.
• Kyle

  Added 2014.04.29

  Results; friendships were made with not only with Dealer, his Sales Staff, Service/Parts/Finance Managers & Staff.
• Timothy

  Added 2014.03.29

  Forgot to inform shuttle driver that we needed to be picked up.
• Dominic

  Added 2014.03.10

  No business in any market can truthfully claim a perfect record of customer pleasure 100% of the time, but when I found that Rose City Chrysler was a business I could "trust" to always do their best to look after my vehicle (and me), I knew I had found a business where I felt at home.
• Samuel

  Added 2014.02.24

  Will make the 30 minute drive to Grimsby to have work done.
• Cameron

  Added 2014.02.16

  Congratulations Nick, THIS is how a great business operates & grows!
• Sophia

  Added 2013.10.24

  Over the course of 7 years doing business with Rose City Chrysler, I have now retired and moved my family residence 300 kilometers from Rose City Chrysler. We continue to purchase our new vehicles from Rose City.
• Christian

  Added 2013.07.02

  This dealership is absolutely incredible. Had an awesome experience here. The sales staff are extremely professional, knowledgable, and trust-worthy which is hard to find. I cannot recommend this dealership enough.
• Samantha

  Added 2013.06.24

  No emails or phone calls to either manager returned at any point.
• William

  Added 2013.06.20

  What it really amounts to is a Dealership work ethic that does not include making the most profit from 1 sale, but making continued profit from continued sales. It has been my experience that a satisfied customer ALWAYS returns. This ethic, displayed equally over 4 departments makes the Rose City Chrysler experience memorable, and continuous.
• Gavin

  Added 2013.05.26

  I admit to being more than a little fussy about how my vehicle is treated when being purchased or serviced. This little "fussy" issue I have was not only noticed way back in 2010, not shoved away but embraced & then spread through all 4 departments. I may be fussy, but I am also pleased. THAT, is as good as it gets!